Management Profiles

humm group’s strong and effective executive management team underpins our success. With a focus on supporting our people to build a stronger business, these individuals are industry professionals with deep experience in finance, technology, product, and risk.

Rebecca James

Rebecca James

Group Chief Executive Officer

Rebecca joined humm group in October 2018 as CEO, from her role as Chief Marketing and Enterprise Officer for Prospa. Prior to that Rebecca was Chief Marketing Officer for ME where she led the product and customer experience teams and was voted #12 in the top 50 CMOs in Australia.

Prior to joining ME, Rebecca had a successful career at customer experience agency Lavender, including seven years as managing director.

Chris Lamers

Chris Lamers

Deputy Group CEO and Chief Customer Growth Officer

Chris joined humm group in April 2017 as CEO of the NZ business, and was appointed Deputy Group CEO in July 2019.

Prior to this he was the Chief Marketing Officer at Sovereign where he established the online sales channel, customer engagement programs, and data analytics functions.

Chris also held several roles with Loyalty New Zealand (Fly Buys), first as Head of Marketing, then as Head of Customer Engagement (incorporating marketing and sales) and lastly as Interim CEO.

Ross Aucutt

Adrian Fisk

Chief Financial Officer

Adrian joined humm group in July 2021. Prior to joining humm group Adrian was CFO and Head of Partnerships at Willow, a data technology business.

Prior to Willow, Adrian was a partner and the National Leader for KPMG’s Financial Services practice, working with Banks, FinTech, Wealth, Insurance and PE firms.

He was also responsible for KPMG’s CFO Advisory practice and worked across the US and Asia on treasury engagements.

Matt Beaman

Matt Beaman

Group General Counsel and Group Head of Operational Risk & Compliance

Matt joined humm group in September 2013, bringing more than 20 years’ private practice and in-house legal experience in banking and finance, structured and asset finance. Prior to joining humm group, Matt held roles in private-practice environments with leading domestic and international law firms.

Matt also previously held the role of Chief Legal Counsel for CIT Group Asia-Pacific from 2005-2009 and General Counsel of Lloyds Banking Group Australia.

Tim Lord

Tim Lord

Chief Credit Officer

Tim has an extensive background in credit and collections having spent 20 years with Dun & Bradstreet (D&B) where he held a number of leadership roles, including President Australia/New Zealand.

After finishing with D&B in 2014, Tim formed Anteris Consulting, a specialist agency with a primary focus on credit risk. During his time consulting, Tim undertook numerous assignments for publicly listed companies and Government Agencies. He joined humm group in July 2018.

Andrew Murrell

Andrew Murrell

Chief Operations Officer

Andrew has more than 20 years’ experience in financial services and government sectors in Australia and New Zealand including digital, brand and communications roles at Bank of Queensland, Commonwealth Bank and within the New Zealand Government.

With significant experience in leading strategic projects - particularly those focused on customer experience and digital innovation - Andrew joined humm group in 2019 and is responsible for customer contact centre operations, including IT environments and application systems across the business.

Natalie Nicholson

Natalie Nicholson

Chief People & Culture Officer

Natalie joined humm group in May 2019 in the role of Chief People & Culture Officer. With 20+ years of national and international expertise in HR and strategic commercial roles, Natalie was previously on the Executive teams at Challenger, CBA and ING.

In 2017, she joined the Department of Prime Minister and Cabinet on a six-month secondment through Chief Executive Women and CBA.

Isobel Rogerson

Isobel Rogerson

Company Secretary

Isobel joined humm group in November 2018, following her time at ME Bank, where she was Company Secretary and General Counsel.

Prior to ME, Isobel had worked in various roles at UBS Australia, and in the National Australia Bank Wealth Management division.

Isobel worked in a private legal practice for several years before moving into financial services, obtaining her GAICD and FGIA.

Rob Wright

Rob Wright

Group Executive Ireland and Commercial Australia and New Zealand

Robert has led humm group’s Irish business since 2016 during which time he has rebuilt, stabilised and grown the existing business while launching a fully digital point-of-sale business. 

With a career that spans the international banking sector, Robert held senior management roles at St George Banking Group, National Australia Bank, Commonwealth Bank of Australia and Westpac prior to joining humm group. He is a fellow of the Australian Institute of Banking and Finance, Australian Institute of Management and Institute of Public Accountants.

Rob Wright

Vaughan Dixon

Chief Information Officer

Vaughan joined humm group in February 2021 as Chief Information Officer, bringing over 25 years’ industry experience with credit risk, decisioning, technology and credit bureaus. Prior to joining humm group, Vaughan spent over a decade at Dun & Bradstreet and the rebranded Illion business in a number of leadership roles including Chief Technology Officer. He was also one the founders that successfully launched the Decision Intellect fintech, and guided that business from it’s infancy through high growth into a profitable provider of credit technology processing millions of mission critical credit decisions annually.

Most recently, Vaughan was a principal for Comprehensive Credit Decisions, a consultancy specialising in credit and technology and prior to that was a product consultant for ANZi, the corporate venture capital arm of ANZ, where he lead the product strategy, direction and build for a new venture they were incubating.

He is a specialist in applying technology, analytics and innovation within corporate environments.